Frequently Asked Questions

 

Ordering

 

 

Ordering

How do I buy something

  1. First you find a product you are interested in.
  2. Change the quantity if you want more than one then click on add.
  3. Your cart will be displayed with shipping charges and the parcel weight displayed.
  4. Change your country to see despatch charges and prices in a a range of  local currencies.
  5. Add more products to your cart as required.
  6. Finally click the checkout box when you are viewing your cart
  7. This will give you a range of payment methods. Using the secure server ensures that your information is transmitted safely to us.
  8. If paying by credit card, enter your details and click on Submit.

  9. If all your details are verified then you will receive an order number for future reference.
  10. Try registering with us to make future ordering easier.
  11. Happy shopping.

    Are all the goods legal

    Most of  the goods for sale in our shops are legal to be purchased in the United Kingdom. Most goods can be legally imported into most countries although every country has its own legal code. If in doubt you should check with your local consumers affairs office.
    Although the purchase of items is legal sometimes the purpose for which they are used is not.
    For example it is fine to buy hydroponic growing equipment but it is not ok to use it to grow cannabis in most countries.
    Again with bugging devices, night scopes and the likes you should ensure that you are not transgressing local military or security laws, especially in countries with dictatorial regimes.
     

    What is the price in my own currency.

    You can check your price by adding something to your cart then when viewing your cart select your country.
    All major currencies are displayed.
    If your currency is not displayed you will be shown the price in pounds as well as dollars.
    Your despatch choices will be displayed for your country.

    What payment methods are there

    You can pay with most major credit cards using our secure server. Alternatively you can order by post or fax or despatch payment by wire transfer.
     

    My cart is empty although I added something.

    The shopping cart uses a browser facility called 'cookies'. If you are using an older browser then it is possible that your browser does not have this. In this case you will need to keep a note of the items you require and get in touch with us by Email.
    If you have an upto date browser then it is possible you have turned this facility off. Check your  'Internet Options' in Explorer or 'Preferences' in Netscape.
     
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    Why can't I buy from more than one shop.

    Each shop has its own method of despatch and pricing. This means that you will need to place an order with one shop before moving to another.
    Try registering with us to make future ordering easier.


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